Shipping Information

  1. We offer various shipping options to meet your needs. During the checkout process, you will be able to select the preferred shipping method from the available options.

  2. Please provide us with the accurate shipping address where you would like your fitness products to be delivered. Double-check the address for any errors to avoid any delivery issues.

  3. Once your order is confirmed and payment is received, we will process your order within 3-5 business days. Please note that processing time does not include weekends or holidays.

  4. Shipping time will vary depending on the shipping method selected and the destination of the package. Estimated shipping times will be displayed during the checkout process. Please consider these estimates when planning your order.

  5. Once your products has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.

  6. We take great care to ensure that your products are securely packaged to minimize the risk of damage during transit. If you receive a package that appears damaged, please contact our customer support team immediately with information and supportive photos.

  7.  For international orders, please be aware that additional customs fees, duties, or taxes may apply. These fees are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for more information.

  8.  If you need to return or exchange your products, please refer to our Return Policy available on our website. Follow the instructions provided to initiate the return or exchange process.

  9.  Our dedicated customer support team is here to assist you with any shipping-related inquiries. If you have any questions or concerns regarding your shipment, please contact us at empressfittco@gmail.com.

Thank you for choosing Empress Fitt Collection. We value your business and strive to provide the best possible shipping experience. If you have any further questions, feel free to reach out to our customer support team at empressfittco@gmail.com.